Visual Vibes LLC ("us", "we", or "our") operates the website, web app, mobile app, and hardware device (the "Services"). This privacy policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.

By using our Services, you agree to the collection and use of information in accordance with this policy.

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1. INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our Services to you.

a. Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

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b. Usage Data

We may also collect information on how our Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Services with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

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c. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

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2. USE OF DATA

Visual Vibes LLC uses the collected data for various purposes:

• To provide and maintain our Services
• To notify you about changes to our Services
• To allow you to participate in interactive features of our Services when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Services
• To monitor the usage of our Services
• To detect, prevent, and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

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3. LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are from the European Economic Area (EEA), Visual Vibes LLC's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Visual Vibes LLC may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• For payment processing purposes
• To comply with the law

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4. RETENTION OF DATA

Visual Vibes LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Visual Vibes LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.

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5. TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Visual Vibes LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

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6. DISCLOSURE OF DATA

a. Disclosure for Law Enforcement

Under certain circumstances, Visual Vibes LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

b. Legal Requirements

Visual Vibes LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Visual Vibes LLC.
• To prevent or investigate possible wrongdoing in connection with the Services
• To protect the personal safety of users of the Services or the public
• To protect against legal liability

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7. SECURITY OF DATA

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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8. YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Visual Vibes LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Visual Vibes LLC.

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9. CHILDREN'S PRIVACY

Our Services are not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers.

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10. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). This section outlines those rights and explains how you can exercise them.

• Right to Know: You have the right to request that we disclose the categories and specific pieces of Personal Data we have collected about you, the categories of sources from which the Personal Data was collected, the business or commercial purpose for collecting the Personal Data, and the categories of third parties with whom we share your Personal Data.
• Right to Delete: You have the right to request that we delete the Personal Data we have collected about you, subject to certain exceptions provided by law.
• Right to Opt-Out: You have the right to opt-out of the sale of your Personal Data, if applicable. We do not sell your Personal Data.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for exercising your privacy rights under the CCPA.

To exercise your rights under the CCPA, you can submit a verifiable consumer request to us by contacting us using the information provided in the "Contact Us" section below.

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11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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12. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights under applicable data protection laws, please contact us by:

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Email: support@visualvibes.io

Phone: ‭(757) 837-6497

Address: 500 E Main Street STE 840 Norfolk, VA 23510, US

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13. THIRD-PARTY SERVICES

Our Services may contain links to third-party websites, plug-ins, and applications that are not operated or controlled by Visual Vibes LLC Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party services and are not responsible for their privacy practices. When you leave our Services, we encourage you to read the privacy policy of every website, plug-in, or application you visit or use to understand how they handle your personal data.

Additionally, we may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related tasks, or assist us in analyzing how our Services are used. These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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14. DATA BREACH NOTIFICATION

In the event of a data breach involving your Personal Data, Visual Vibes LLC is committed to complying with all applicable data breach notification laws and regulations. Should we become aware of a breach that affects the security, confidentiality, or integrity of your Personal Data, we will take appropriate measures to investigate and address the breach.

This may include, but is not limited to:

• Promptly assessing the nature and scope of the breach
• Taking necessary steps to contain and mitigate the breach
• Notifying affected individuals as required by law
• Notifying relevant regulatory authorities as required by law
• Implementing measures to prevent future breaches

The notification process may include direct communication via email, phone, or mail, as well as public announcements or notices on our website, depending on the nature and severity of the breach and the applicable legal requirements.

We encourage you to maintain accurate and up-to-date contact information in your account to facilitate timely and effective communication in the event of a data breach.

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By using our Services, you acknowledge and agree to this Privacy Policy. If you have any questions or concerns, please do not hesitate to contact us.

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Email: support@visualvibes.io

Phone: ‭(757) 837-6497

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